The pieces of BIRTHE BEERBOOM´s jewelry collection are handmade in one of Germany´s leading jewelry manufacturers. All pieces are made to order and exclusively produced according to your choice of materials, engraving and size. Therefore, the return of a jewelry piece is excluded; unless, it is damaged on receipt. In case of damage you are required to inform BIRTHE BEERBOOM immediately. Special features, such as the light sound of the rotating mechanism, are natural effects of the handcraft and do not constitute any damage. However, if something should not be to your satisfaction, we will certainly find a solution.